Award for Outstanding Individual Contribution to Responsible Gambling in a Customers Facing Role

2018 Winners

An award for an individual who works at the coal-face to ensure that the player’s experience is enjoyable but that the necessary checks and balances are in place to ensure they are pro-actively protected and that harm is minimised.

 

What the judges will be looking for

This can be an unsung hero who deals directly with consumers on a daily basis, whether that be in a bookies, casino, amusement arcade or online gambling platform monitoring player activity. Examples of how this individual has been effective in ensuring player protection and adherence to responsible gambling directives will be taken into consideration.

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